TY - JOUR T1 - Akron General Medical Center, Akron, OH<br/>Providing Feedback to PGY1 Residents on Professionalism: Teaching the Teacher JF - Ochsner Journal JO - Ochsner J SP - 6 LP - 6 VL - 14 IS - Spec AIAMC Iss AU - Rebecca Brauch AU - Cheryl Goliath AU - Laurie Patterson AU - Titus Sheers AU - Nairmeen Haller Y1 - 2014/03/20 UR - http://www.ochsnerjournal.org/content/14/Spec_AIAMC_Iss/6.abstract N2 - Background: To better standardize the teaching of professionalism, the American Board of Internal Medicine and ACGME established competency-based training milestones for internal medicine residency programs. Accordingly, professionalism milestones served as the basis for a faculty development program centered on providing feedback to PGY1 residents (interns) on their own professionalism behaviors during preceptor-resident sessions in the internal medicine continuity clinic.Methods: To determine the level of faculty (n=8) understanding and comfort in providing feedback, surveys listing 12-month professionalism milestones were distributed to core internal medicine teaching faculty. Current interns (n=10) also rated their understanding of the same milestones. The faculty development program included interpersonal communication education, role plays of difficult situations, and pocket resources, as well as direct feedback on videotaped sessions with residents. At the end of the intervention period, participating faculty completed a postdevelopment survey, and the current 6-month interns completed a follow-up assessment.Results: Average ratings between the pre- and postintervention teaching faculty surveys fell approximately 0.25%–0.50% on all measures of understanding but increased slightly on measures of comfort. Conversely, average ratings between the pre- and postintervention 6-month intern surveys generally increased 0.25%–0.50% for measures of comfort and understanding.Conclusions: The faculty perceived the intervention as helpful in teaching them to focus on behaviors that change the context of overall feedback delivery. However, the study results showed that the system in place was not conducive to implementing such a program without modification and the introduction of resources.View this table:FINAL WORK PLAN – Akron General Medical Center ER -