@article {Agard37, author = {Malisa Agard and Martha Toms and Caroline Nguyen-Min and Kwabena Ayesu}, title = {Orlando Health, Orlando, FLQuality Improvement {\textendash} A Humbling Experience Triggering Change in Resident Education Revisited}, volume = {16}, number = {Spec AIAMC Iss}, pages = {37--38}, year = {2016}, publisher = {Ochsner Journal}, abstract = {Background: Quality improvement has become an essential part of all aspects of clinical medicine. After the Institute of Medicine{\textquoteright}s landmark To Err Is Human report in 1999, many institutions, including Orlando Health, incorporated quality improvement into their GME curriculum. We implemented the IHI Open School training modules as a core training curriculum for residents. After more than 1 year of training, a reassessment of residents{\textquoteright} quality improvement knowledge was deemed prudent.Methods: We conducted a literature survey to identify available questionnaires and created a baseline questionnaire. The questionnaire was administered to residents of internal medicine, and IHI quality improvement training was provided. A maintenance questionnaire was administered, and the posttest assessment was compared with maintenance results.Results: The posttest passing rates by department after completion of the IHI quality improvement training were 64.3\% for internal medicine, 52.6\% for emergency medicine, 78.9\% for pediatrics, 100\% for Ob/Gyn, 64.7\% for surgery, 100\% for pathology, and 88.9\% for orthopedics. The maintenance test passing rates by department were 30\% for internal medicine, 33\% for emergency medicine, 10\% for pediatrics, 17\% for Ob/Gyn, 50\% for surgery, 25\% for pathology, and 36\% for orthopedics.Conclusion: The maintenance questionnaire results forced us to reevaluate the effectiveness of our core curriculum and whether the lack of retention requires ongoing quality improvement training.View this table:FINAL WORK PLAN {\textendash} Orlando HealthView this table:Continued}, issn = {1524-5012}, URL = {https://www.ochsnerjournal.org/content/16/Spec_AIAMC_Iss/37}, eprint = {https://www.ochsnerjournal.org/content/16/Spec_AIAMC_Iss/37.full.pdf}, journal = {Ochsner Journal} }