| Vision Statement | The Ochsner Health System serves a community that is defined by its diversity. A portrait of this community displays a spectrum of individuals from different ethnic, cultural, and socioeconomic backgrounds. It is the vision of the NI V team that we will leverage the Ochsner CHNA to identify and evaluate these populations and their needs, leading to the development of toolkits to be applied across the education continuum to drive improvement. |
| Team Objectives | Our objectives were as follows:
Direct all activities toward improvement in the care of populations in need Identify populations (those engaged in the project will identify the populations, based on their experience in the Ochsner clinical environment and their interest and passion to improve a specific aspect of care) Identify stakeholders as specific populations are defined and incorporate them into the workgroup activity Develop focused projects that will address the needs of specific populations with targeted strategies to improve the quality of care
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| Success Factors | The most successful part of our work was that it provided a much broader understanding of the inequity of the care provided and the populations in greatest need. We were inspired by the overwhelming interest and determination of the residents and students who participated to work toward addressing these inequities. |
| Barriers | The largest barrier encountered was engagement over the long haul and maintaining the necessary level of organizational commitment. We worked to overcome this challenge by continuing project monthly check-ins and identifying broader organizational efforts to leverage available support for sustaining and spreading existing work. |
| Lessons Learned | The single most important piece of advice to provide another team embarking on a similar initiative is to not try to conquer the world and to spend enough time on the front end of the project to clearly define realistic aims and outcomes. |