PROJECT MANAGEMENT PLAN – Special Needs Ambassador Program
Vision StatementOur vision is to provide the highest quality care to all individuals affected by an intellectual and/or developmental disability (IDD) through healthcare excellence, superior service, and compassionate care.
Team ObjectivesOur objectives were as follows:
  • Identify strengths and weaknesses in IDD education and experience in GME programs

  • Understand and prioritize areas for IDD community health and IDD community engagement

  • Engage hospital administration and GME in review of IDD community health needs

  • Develop and implement a Special Needs Ambassador Program (SNAP)

  • Advance Monmouth Medical Center’s engagement through GME significantly and measurably

  • Participate in a collaborative national effort to identify and share best practices

  • Author one or more manuscripts

Success FactorsThe most successful part of our work was securing buy-in from hospital leadership. We were inspired by the resilience and perseverance of individuals and families affected by IDD.
BarriersThe largest barrier encountered was the lack of clinical expertise in IDD. We worked to overcome this challenge by engaging local, regional, and national experts.
Lessons LearnedThe single most important piece of advice to provide another team embarking on a similar initiative is to engage radically with the communities that you serve.