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Research ArticleOriginal Research

Improving Immunization Rates Using Lean Six Sigma Processes: Alliance of Independent Academic Medical Centers National Initiative III Project

Hussaini Hina-Syeda, Christina Kimbrough, William Murdoch and Tsveti Markova
Ochsner Journal September 2013, 13 (3) 310-318;
Hussaini Hina-Syeda
Wayne State University and Crittenton Hospital Medical Center, Rochester Hills, MI
MD
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Christina Kimbrough
Wayne State University and Crittenton Hospital Medical Center, Rochester Hills, MI
MD
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William Murdoch
Wayne State University and Crittenton Hospital Medical Center, Rochester Hills, MI
MD, FAAFP
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Tsveti Markova
Wayne State University and Crittenton Hospital Medical Center, Rochester Hills, MI
MD, FAAFP
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Article Figures & Data

Figures

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  • Figure 1.
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    Figure 1.

    Baseline data showing immunization core measure compliance rates prior to intervention.

    Core IMM-1a – Pneumococcal Immunization (PPV23) – Overall Rate.

    Core IMM-1b – Pneumococcal Immunization (PPV23) – Age 65 and Older.

    Core IMM-1c – Pneumo Immunization (PPV23) – High-Risk Population (6-64 years).

    Core IMM-2 – Influenza Immunization.

  • Figure 2.
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    Figure 2.

    Fishbone diagram demonstrating potential error sources in key contributors to immunization process.

    CMS, Centers for Medicare & Medicaid Services; EMR, electronic medical record.

  • Figure 3.
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    Figure 3.

    Pareto chart demonstrating that 3 key defects drive 100% of errors.

  • Figure 4.
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    Figure 4.

    Snapshot of the new nursing assessment form for immunization in the electronic medical record.

  • Figure 5.
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    Figure 5.

    Postintervention data showing improvement in immunization core measure compliance rates.

    Core IMM-1a – Pneumococcal Immunization (PPV23) – Overall Rate.

    Core IMM-1b – Pneumococcal Immunization (PPV23) – Age 65 and Older.

    Core IMM-1c – Pneumo Immunization (PPV23) – High-Risk Population (6-64 years).

Tables

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    Table 1.

    Pneumonia Vaccination Process Capability at Baseline

    Table 1.
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    Table 2.

    Influenza Vaccination Process Capability at Baseline

    Table 2.
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    Table 3.

    Value Stream Map—SIPOC

    Table 3.
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    Table 4.

    Failure Mode Effect Analysis

    Table 4.
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    Table 5.

    Pneumonia Vaccination Process Capability After Solution Implementation

    Table 5.
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Ochsner Journal
Vol. 13, Issue 3
Sep 2013
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Improving Immunization Rates Using Lean Six Sigma Processes: Alliance of Independent Academic Medical Centers National Initiative III Project
Hussaini Hina-Syeda, Christina Kimbrough, William Murdoch, Tsveti Markova
Ochsner Journal Sep 2013, 13 (3) 310-318;

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Improving Immunization Rates Using Lean Six Sigma Processes: Alliance of Independent Academic Medical Centers National Initiative III Project
Hussaini Hina-Syeda, Christina Kimbrough, William Murdoch, Tsveti Markova
Ochsner Journal Sep 2013, 13 (3) 310-318;
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  • Preparing Academic Medical Centers for the Clinical Learning Environment Review: Alliance of Independent Academic Medical Centers National Initiative IV Outcomes and Evaluation
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Keywords

  • Graduate medical education
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