Article Figures & Data
Figures
- Figure 1. Ridge plot of uncollapsed responses to the Consumer Assessment of Healthcare Providers and Systems Clinician & Group Survey (CG-CAHPS) from patients at a midsize pediatric hematology-oncology clinic. CP, care provider.
- Figure 2. A. Histogram displaying the distribution of the care provider ratings from the Consumer Assessment of Healthcare Providers and Systems Clinician & Group Survey (CG-CAHPS) by patients in a midsize pediatric hematology-oncology clinic. B. Histogram displaying the distribution of the likelihood of recommending the practice ratings from the Consumer Assessment of Healthcare Providers and Systems Clinician & Group Survey (CG-CAHPS) by patients in a midsize pediatric hematology-oncology clinic.
Tables
- Table 1. Spearman Rank Correlation Coefficients (r) for “Rate This Provider” Top-Box Score, n = 281a,b
Survey Item Domain r Explanations the care provider gave you about your problem or condition Care Provider 0.65 Concern the care provider showed for your questions or worries Care Provider 0.65 Likelihood of recommending this care provider to others Care Provider 0.64 Degree to which the care provider talked with you using words you could understand Care Provider 0.63 Your confidence in this care provider Care Provider 0.62 Amount of time the care provider spent with you Care Provider 0.60 Care provider efforts to include you in decisions about your treatment Care Provider 0.59 Information the care provider gave you about your medications (if any) Care Provider 0.59 Friendliness/courtesy of the care provider Care Provider 0.58 Instructions the care provider gave you about follow-up care (if any) Care Provider 0.57 Likelihood of recommending our practice to others Overall Assessment 0.48 Cleanliness of our practice Personal Issues 0.43 Ease of getting through to the clinic on the phone Access to Care 0.42 Concern the nurse/assistant showed for your problem Nurse/Assistant 0.40 How well the staff worked together to care for you Overall Assessment 0.40 Our sensitivity to your needs Personal Issues 0.39 Our concern for your privacy Personal Issues 0.37 Courtesy of person who scheduled your appointment Access to Care 0.36 Convenience of our office hours Access to Care 0.34 Friendliness/courtesy of the nurse/assistant Nurse/Assistant 0.34 Wait time at clinic (from arriving to leaving) Moving Through Your Visit 0.33 Ease of scheduling your appointment Access to Care 0.32 Degree to which you were informed about any delays Moving Through Your Visit 0.31 Courtesy of staff in the registration area Access to Care 0.29 How well staff protected your safety Personal Issues 0.24 - Table 2. Spearman Rank Correlation Coefficients (r) for “Likelihood of Your Recommending Our Practice to Others” Top-Box Score, n = 281a,b
Survey Item Domain r How well the staff worked together to care for you Overall Assessment 0.79 Friendliness/courtesy of the nurse/assistant Nurse/Assistant 0.75 Explanations the care provider gave you about your problem or condition Care Provider 0.74 Likelihood of recommending this care provider to others Care Provider 0.73 Concern the care provider showed for your questions or worries Care Provider 0.69 Amount of time the care provider spent with you Care Provider 0.69 Information the care provider gave you about your medications (if any) Care Provider 0.67 Friendliness/courtesy of the care provider Care Provider 0.67 Instructions the care provider gave you about follow-up care (if any) Care Provider 0.66 Your confidence in this care provider Care Provider 0.65 Degree to which the care provider talked with you using words you could understand Care Provider 0.62 Our sensitivity to your needs Personal Issues 0.62 Cleanliness of our practice Personal Issues 0.61 Concern the nurse/assistant showed for your problem Nurse/Assistant 0.61 Our concern for your privacy Personal Issues 0.59 Care provider efforts to include you in decisions about your treatment Care Provider 0.57 Convenience of our office hours Access to Care 0.51 Ease of getting through to the clinic on the phone Access to Care 0.50 How well staff protected your safety Personal Issues 0.50 Ease of scheduling your appointment Access to Care 0.49 Courtesy of person who scheduled your appointment Access to Care 0.47 Courtesy of staff in the registration area Access to Care 0.44 Degree to which you were informed about any delays Moving Through Your Visit 0.38 Wait time at clinic (from arriving to leaving) Moving Through Your Visit 0.33
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