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Research ArticleORIGINAL RESEARCH

Determination of Key Drivers of Patient Experience in a Midsize Pediatric Hematology-Oncology Ambulatory Clinic

Nicholas J. Fustino, Margo Wohlfeil and Hayden L. Smith
Ochsner Journal December 2018, 18 (4) 332-338; DOI: https://doi.org/10.31486/toj.18.0091
Nicholas J. Fustino
1Department of Pediatric Hematology-Oncology, Blank Children’s Hospital, UnityPoint Health, Des Moines, IA
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  • For correspondence: nicholas.fustino@unitypoint.org
Margo Wohlfeil
2Department of Biochemistry, Cell and Molecular Biology, Drake University, Des Moines, IA
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Hayden L. Smith
3Department of Medical Education, UnityPoint Health, Des Moines, IA
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Determination of Key Drivers of Patient Experience in a Midsize Pediatric Hematology-Oncology Ambulatory Clinic
Nicholas J. Fustino, Margo Wohlfeil, Hayden L. Smith
Ochsner Journal Dec 2018, 18 (4) 332-338; DOI: 10.31486/toj.18.0091

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Determination of Key Drivers of Patient Experience in a Midsize Pediatric Hematology-Oncology Ambulatory Clinic
Nicholas J. Fustino, Margo Wohlfeil, Hayden L. Smith
Ochsner Journal Dec 2018, 18 (4) 332-338; DOI: 10.31486/toj.18.0091
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  • patient satisfaction
  • pediatrics

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