Pilot Study for Assessing Nontechnical Skills in Emergency Medicine Residents: Why We Should C.A.R.E.

REFERENCES

1. 1.
   1. Flin R,
   2. O’Connor P,
   3. Chrichton M

   . Safety at the Sharp End: A Guide to Non-Technical Skills. CRC Press; 2008.
2. 2.↵
   1. Higham H,
   2. Greig PR,
   3. Rutherford J,
   4. Vincent L,
   5. Young D,
   6. Vincent C

   . Observer-based tools for non-technical skills assessment in simulated and real clinical environments in healthcare: a systematic review. BMJ Qual Saf. 2019;28(8):672-686. doi: 10.1136/bmjqs-2018-008565

   OpenUrlAbstract/FREE Full Text
3. 3.↵
   1. Malec JF,
   2. Torsher LC,
   3. Dunn WF,
   4. et al.

   The Mayo High Performance Teamwork Scale: reliability and validity for evaluating key crew resource management skills. Simul Healthc. 2007;2(1):4-10. doi: 10.1097/SIH.0b013e31802b68ee

   OpenUrlCrossRefPubMed
4. 4.↵
   1. Gordon M,
   2. Darbyshire D,
   3. Baker P

   . Non-technical skills training to enhance patient safety: a systematic review. Med Educ. 2012;46(11):1042-1054. doi: 10.1111/j.1365-2923.2012.04343.x

   OpenUrlCrossRefPubMed
5. 5.↵
   1. Cooper S,
   2. Cant R,
   3. Porter J,
   4. et al.

   Rating medical emergency teamwork performance: development of the Team Emergency Assessment Measure (TEAM). Resuscitation. 2010;81(4):446-452. doi: 10.1016/j.resuscitation.2009.11.027

   OpenUrlCrossRefPubMedWeb of Science
6. 6.↵
   1. Walker S,
   2. Brett S,
   3. McKay A,
   4. Lambden S,
   5. Vincent C,
   6. Sevdalis N

   . Observational Skill-based Clinical Assessment tool for Resuscitation (OSCAR): development and validation. Resuscitation. 2011;82(7):835-844. doi: 10.1016/j.resuscitation.2011.03.009

   OpenUrlCrossRefPubMedWeb of Science
7. 7.↵
   1. Locke R,
   2. Stefano M,
   3. Koster A,
   4. Taylor B,
   5. Greenspan J

   . Optimizing patient/caregiver satisfaction through quality of communication in the pediatric emergency department. Pediatr Emerg Care. 2011;27(11):1016-1021. doi: 10.1097/PEC.0b013e318235be06

   OpenUrlCrossRefPubMedWeb of Science
8. 8.↵
   1. Hermann RM,
   2. Long E,
   3. Trotta RL

   . Improving patients’ experiences communicating with nurses and providers in the emergency department. J Emerg Nurs. 2019;45(5):523-530. doi: 10.1016/j.jen.2018.12.001

   OpenUrlCrossRefPubMed
9. 9.↵
   1. Sonis JD,
   2. Aaronson EL,
   3. Lee RY,
   4. Philpotts LL,
   5. White BA

   . Emergency department patient experience: a systematic review of the literature. J Patient Exp. 2018;5(2):101-106. doi: 10.1177/2374373517731359

   OpenUrlCrossRefPubMed
10. 10.↵
    Open door forum: hospital value-based purchasing. Centers for Medicare & Medicaid Services. July 27, 2011. Accessed April 14, 2021. www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/hospital-value-based-purchasing/downloads/HospVBP_ODF_072711.pdf
11. 11.↵
    1. Beeson MS,
    2. Carter WA,
    3. Christopher TA,
    4. et al.

    Emergency medicine milestones. J Grad Med Educ. 2013;5(1 Suppl 1):5-13. doi: 10.4300/JGME-05-01s1-02

    OpenUrlCrossRefPubMed
12. 12.↵
    1. Beeson MS,
    2. Carter WA,
    3. Christopher TA,
    4. et al.

    The development of the emergency medicine milestones. Acad Emerg Med. 2013;20(7):724-729. doi: 10.1111/acem.12157

    OpenUrlCrossRefPubMed
13. 13.↵
    Freeman Group Service Solutions. 2022. Accessed August 16, 2021. www.freemangroupsolutions.com/about/team/
14. 14.↵
    1. Qualtrics XM

    . 2022. Accessed August 16, 2021. www.qualtrics.com
15. 15.↵
    1. Roh H,
    2. Park KH

    . A scoping review: communication between emergency physicians and patients in the emergency department. J Emerg Med. 2016;50(5):734-743. doi: 10.1016/j.jemermed.2015.11.002

    OpenUrlCrossRef
16. 16.↵
    1. Musso MW,
    2. Perret JN,
    3. Sanders T,
    4. et al.

    Patients’ comprehension of their emergency department encounter: a pilot study using physician observers. Ann Emerg Med. 2015;65(2):151-155.e4. doi: 10.1016/j.annemergmed.2014.08.012

    OpenUrlCrossRefPubMed
17. 17.↵
    1. Engel KG,
    2. Buckley BA,
    3. Forth VE,
    4. et al.

    Patient understanding of emergency department discharge instructions: where are knowledge deficits greatest? Acad Emerg Med. 2012;19(9):E1035-E1044. doi: 10.1111/j.1553-2712.2012.01425.x

    OpenUrlCrossRefPubMed