Research ArticleQUALITY IMPROVEMENT
Open Access

Improving Resident Physician Participation in Reporting Patient Safety and Quality Concerns

Steven R. Craig, Hayden L. Smith and Patrick J. Shaeffer
Ochsner Journal June 2024, 24 (2) 118-123; DOI: https://doi.org/10.31486/toj.24.0016

Article Figures & Data

Figures

  • Figure 1.
    Figure 1.

    Overview of the patient safety and quality event reporting program. The quality partner is the Quality Improvement department employee who is responsible for the event reporting system.

  • Figure 2.
    Figure 2.

    Preintervention (pre) and postintervention (post) counts of resident event report submissions by month. A total of 29 reports were submitted during the preintervention baseline year (2020-2021) vs 136 total reports during the second postintervention year (2022-2023).

  • Figure 3.
    Figure 3.

    Examples of patient safety and quality concerns submitted by residents during the 2022-2023 academic year.

Tables

  • Table.

    Resident Event Reporting System Survey and Responses

    Question NumberSurvey QuestionResponse, n=57
    1I feel like the questions from the event reporting system form allowed me to adequately explain my concern.
     5 = Strongly agree27 (47.4)
     4 = Agree20 (35.1)
     3 = Neither agree nor disagree7 (12.3)
     2 = Disagree2 (3.5)
     1 = Strongly disagree1 (1.8)
    2How satisfied are you with the follow-up information you were provided about your submitted concern?
     5 = Very satisfied35 (61.4)
     4 = Satisfied11 (19.3)
     3 = Neither satisfied nor dissatisfied8 (14.0)
     2 = Dissatisfied1 (1.8)
     1 = Very dissatisfied2 (3.5)
    3I think event reporting submissions will improve the safety and quality of care provided at UnityPoint Health-Des Moines.
     5 = Strongly agree32 (56.1)
     4 = Agree17 (29.8)
     3 = Neither agree nor disagree6 (10.5)
     2 = Disagree1 (1.8)
     1 = Strongly disagree1 (1.8)
    4Given your experience with submitting this concern using the event reporting system, are you more or less likely to submit another concern using the system?
     5 = Much more likely15 (26.3)
     4 = More likely24 (42.1)
     3 = Neither more likely nor less likely16 (28.1)
     2 = Less likely1 (1.8)
     1 = Much less likely1 (1.8)
    5Please share any other comments/feedback about the use of the event reporting system to report quality and safety concerns at UnityPoint Health-Des Moines.
    6Which residency program are you in? Check one:
     □ Family Medicine □ Internal Medicine □ Pediatrics □ Psychiatry □ Surgery □ Transitional Year

    • Note: Data are presented as n (%).

Back to top

In this issue

Print
Download PDF
Email Article
Citation Tools

Jump to section

Keywords