| How well the staff worked together to care for you | Overall Assessment | 0.79 |
| Friendliness/courtesy of the nurse/assistant | Nurse/Assistant | 0.75 |
| Explanations the care provider gave you about your problem or condition | Care Provider | 0.74 |
| Likelihood of recommending this care provider to others | Care Provider | 0.73 |
| Concern the care provider showed for your questions or worries | Care Provider | 0.69 |
| Amount of time the care provider spent with you | Care Provider | 0.69 |
| Information the care provider gave you about your medications (if any) | Care Provider | 0.67 |
| Friendliness/courtesy of the care provider | Care Provider | 0.67 |
| Instructions the care provider gave you about follow-up care (if any) | Care Provider | 0.66 |
| Your confidence in this care provider | Care Provider | 0.65 |
| Degree to which the care provider talked with you using words you could understand | Care Provider | 0.62 |
| Our sensitivity to your needs | Personal Issues | 0.62 |
| Cleanliness of our practice | Personal Issues | 0.61 |
| Concern the nurse/assistant showed for your problem | Nurse/Assistant | 0.61 |
| Our concern for your privacy | Personal Issues | 0.59 |
| Care provider efforts to include you in decisions about your treatment | Care Provider | 0.57 |
| Convenience of our office hours | Access to Care | 0.51 |
| Ease of getting through to the clinic on the phone | Access to Care | 0.50 |
| How well staff protected your safety | Personal Issues | 0.50 |
| Ease of scheduling your appointment | Access to Care | 0.49 |
| Courtesy of person who scheduled your appointment | Access to Care | 0.47 |
| Courtesy of staff in the registration area | Access to Care | 0.44 |
| Degree to which you were informed about any delays | Moving Through Your Visit | 0.38 |
| Wait time at clinic (from arriving to leaving) | Moving Through Your Visit | 0.33 |